L4d2 Privacy Policy — Our Commitment to Protecting Your Data
Updated: 2026. This policy describes how l4d2 manages the personal information of Malaysian users.
What Information Do We Collect?
L4d2 collects the personal information needed to provide Malaysian users with a secure, efficient, and personalised experience. This information is collected directly from you during registration, day-to-day use, and financial transactions.
Full name, email address, phone number, date of birth, and hashed password. This information is required to create and verify your account identity.
Device type, operating system, browser used, IP address, and login session data. This information helps us detect suspicious access and ensure account security.
Transaction details in MYR (RM), bank account or local e-wallet names, and deposit and withdrawal records. Full bank account numbers are not stored on l4d2 servers.
Records of game activity, access times, game preferences, and betting history. This data is used to enhance the user experience and ensure game integrity.
How Is Your Information Used?
All information collected by l4d2 is used solely for purposes related to delivering platform services and meeting legal compliance requirements. We do not use your data for any other purpose without your consent.
- Account management: Verifying your identity, processing registrations, and providing secure access to the platform.
- Transaction processing: Verifying and recording deposits and withdrawals in MYR, ensuring the accuracy and security of every financial transaction.
- Service improvement: Analysing aggregated usage patterns to improve the interface, platform performance, and game variety.
- Security and fraud prevention: Detecting suspicious activity, preventing unauthorised access, and protecting the integrity of the platform from misuse.
- Service communications: Sending important notifications regarding account matters, terms updates, and relevant security information to registered users.
Cookie Usage and Session Tracking
L4d2 uses cookies and similar tracking technologies to ensure a smooth and secure user experience. Cookies are small data files stored in your browser while you use the platform.
The l4d2 platform uses three types of cookies:
- Session cookies: Required to keep you logged in while browsing the platform. Automatically deleted when you close your browser.
- Preference cookies: Saves your language and display preferences for a more personalised experience on your next visit.
- Analytics cookies: Collects aggregated data on how users interact with the platform for internal improvement purposes only.
You can manage or disable cookies through your browser settings. However, disabling session cookies may affect login functionality and your overall platform experience.
Data Storage, Security, and Third-Party Sharing
How Your Data is Stored Securely
All personal data of l4d2 users is stored on servers protected by high security standards. Sensitive information such as passwords is encrypted before storage and cannot be read in its original form by any party, including l4d2 staff. Financial transactions in MYR are processed through encryption-secured channels.
User data is retained for as long as necessary to fulfil service purposes and legal compliance requirements. Once an account is closed at the user's request and the minimum retention period has been met, personal data will be permanently deleted from our systems.
When Is Your Information Shared with Third Parties?
L4d2 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information is only shared in three limited circumstances: (1) with technical service providers who process payments on our behalf and are bound by strict confidentiality agreements; (2) when required by law or a valid court order; and (3) in cases involving fraud investigation or serious security threats. In all cases, only the minimum necessary information will be shared.
Your Rights as an l4d2 User
As a registered l4d2 platform user, you have the following rights regarding your personal data. These rights can be exercised by contacting our support team.
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or outdated, you can request a correction through your account settings or by contacting support.
You may request deletion of your personal data upon account closure, subject to any applicable legal retention requirements.
To exercise any of the rights above, contact the l4d2 support team via live chat within the platform or by email at [email protected]. All requests will be processed within a reasonable timeframe. You may also refer to FAQ page for guidance on privacy and account security.
Policy Changes and How to Contact Us
L4d2 reserves the right to update this privacy policy from time to time to reflect changes in data practices, legal requirements, or service improvements. Any changes will be published on this page with a revised effective date.
For material changes that significantly affect how your data is used, we will endeavour to notify users via in-platform notifications or registered email before the changes take effect. Continued use of the platform after the updated date constitutes acceptance of the revised privacy policy terms.
If you have any questions, concerns, or requests regarding your privacy and personal data protection, we are here to help:
- Live chat within the platform (available after login)
- Email: [email protected]
- Refer to FAQ for immediate answers on privacy and security
Your Data is Safe with l4d2
Register with confidence — a platform that is clear, transparent, and puts the security of Malaysian users' information first.